Terms
Terms of Service
Last updated September 19, 2026
Using MunshiOS
MunshiOS is intended for lawful business use by people authorized to act for the relevant business. You must provide accurate account information and are responsible for activity performed through your account and for workspace members you authorize.
Business and tax records
MunshiOS helps record, organize and transmit business information. You remain responsible for the accuracy and completeness of entries, tax treatment, registrations, statutory records, filing deadlines and professional advice required for your business.
FBR Digital Invoicing
FBR Digital Invoicing features are designed to support the applicable electronic invoicing workflow, but they do not replace the Sales Tax Act, Sales Tax Rules, FBR notifications or professional tax advice. Where FBR requires integration through a licensed integrator, production transmission must use a valid licensed-integrator or PRAL route. MunshiOS must not be represented as an FBR-licensed integrator unless a valid license has actually been granted.
Authorization to transmit compliance data
By enabling a production tax integration, an authorized workspace user confirms that the business is entitled to submit the relevant information and authorizes MunshiOS to process and transmit the required invoice and tax data through the configured compliance route. Users must not submit false, misleading or unauthorized tax information.
External systems
FBR, PRAL, licensed integrators, banks, payment providers and other third-party systems are outside MunshiOS control. Their availability, credentials, validation rules and legal requirements may change. MunshiOS may block, queue or reject a transmission rather than silently bypass a required validation or legal control.
Subscriptions and billing
Pricing, billing frequency, renewal terms, included modules, trial terms and the available cancellation method will be shown before a paid subscription is activated. An upgrade or renewal request by itself does not create a charge. Charges should only begin after the applicable paid checkout or activation flow is completed, and ending or cancelling paid access does not automatically delete the workspace’s operational records.
Acceptable use
You must not misuse the service, attempt unauthorized access, interfere with other customers, upload unlawful material, abuse integrations, submit fraudulent records, evade required tax controls, infringe intellectual property, or use MunshiOS to facilitate harmful activity.
Record integrity
Posted accounting, audit and compliance records may be corrected through cancellation, reversal, credit note, debit note, void or other non-destructive workflows instead of deletion where preserving history is appropriate or legally required.
Availability and changes
We may improve, modify, add or retire features as the product, law and connected services evolve. We aim to protect data integrity and provide reasonable notice when a material change affects normal paid use.
Account suspension
Access may be restricted for security incidents, abuse, non-payment, legal requirements, suspected fraud, or serious violations of these terms. Where appropriate, we may provide a path to resolve the issue.
Intellectual property
MunshiOS software, branding, design and original product materials remain the property of their respective owners. You retain ownership of business information you enter, subject to the rights reasonably needed to operate, secure and lawfully provide the service.
Updates to these terms
We may update these terms as the service, applicable law or compliance requirements change. The current version will be published here with the latest revision date.